FAQs

Our goal is to dispatch all orders within 3-5 business days from the time of your purchase. Once your order has been shipped, you will receive a notification email that includes the details of your shipment.

Your order ships from our warehouse in New Jersey. We take care to make sure our furniture is packaged safely to arrive in perfect conditions.

We ship throughout the US using FedEx, parcel, or delivery teams.

If your item arrives damaged, kindly take photos of both the box and the item, and contact us right away. It is important to report any damage within 48 hours of delivery. You can quickly get in touch with us by replying to your order confirmation email or through the chat feature. We will promptly respond to your message and work with you to determine the appropriate course of action to resolve the issue with your order.

Undamaged returns can be accepted within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging.

You can track your order by logging into your account or using the tracking number found in your shipment confirmation email.

Yes, we are committed to ethical sourcing and work with suppliers and craftsmen who adhere to responsible and sustainable practices.

Unless otherwise noted on the item page, all of our items are handmade by artisans in India.